Ontira has been providing solutions for transit agencies across North America and Australia since 1984. Our customers include public transit agencies in Austin, Boston, Dallas, Detroit, New Orleans, Philadelphia, Seattle, and Toronto.
The success of Ontira’s systems offers valuable lessons into how Intelligent Transportation Systems (ITS) can lead transit agencies to achieve their goals of improving customer service, lowering operating costs, and encouraging higher levels of ridership. Read our case study below for more.
Case Study: Dallas Area Rapid Transit
| Synopsis: |
Ontira’s Interactive Voice Response (IVR) system provides 24/7 access to paratransit customer information and ride requests in the Dallas area. It is estimated that the IVR system has saved in excess of $274,000 in labor costs from 2004 through 2006.
 Download [277K pdf] |
Case Study: Triangle Transit Authority
| Synopsis: |
Ontira’s TripFinder provides door-to-door, web-based trip planning across multiple counties in North Carolina’s Research Triangle region.
Download [258K pdf] |
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